Oak Technologies·Oak

Automation/Northern Portugal

Process automation that works for you.

The work that repeats itself every day starts doing itself, without changing the tools you already use.

→This is what I needSee the Grupo HMC case ↓Real case · Grupo HMCScroll to see how we solved it

Real case/Grupo HMC

Every request was answered by hand.

01·Customer service, on WhatsApp.

The problem

Requests waiting

Requests came in at any hour and waited for someone to be free.

All by hand

Every quote was thought out and written from scratch.

The solution

Automatic reply

A reply in seconds, at any hour, with nobody on the phone.

Booked in the chat

The quote goes out on the spot, with what the customer asked for, and the move is booked and lands in the schedule.

02·The team's schedule.

The problem

Scattered schedule

To know which team was free, you had to ask around.

Bookings by hand

Every booking was copied into the schedule by hand.

The solution

The week at a glance

Every team and every booking in one place.

It goes in on its own

The move booked on WhatsApp goes straight into the team's schedule, with everything agreed.

Nobody is left guessing

Every new booking instantly notifies whoever runs the schedule, with everything agreed. None slips through.

See the work live at grupohmc.pt.

Automation/What else we solve

  • 01Answers to the same questions, every day
  • 02Requests that go into the schedule on their own
  • 03Invoices and documents read without typing them in
  • 04Reports that build themselves